Shipping Zones:
Shivay Astro Gems Stone ships orders to addresses within specified regions or countries.
Processing Time:
Orders are typically processed and shipped within 7 business days of the order placement, excluding weekends and holidays. Orders placed after business hours on weekdays will be processed the following business day.
Shipping Methods:
We offer standard shipping for all orders. The delivery timeframes for standard shipping are estimated.
Please note that delivery times are approximate and may vary depending on factors such as carrier delays, weather conditions, and order volume.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. The shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact us immediately at info@shivaygems.com or call us at +91 7888544659 or +91 9355033911. We will work with the shipping carrier to resolve the issue as quickly as possible.
Delivery Address:
Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. Shivay Astro Gems Stone is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages:
Shivay Astro Gems Stone is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. We recommend contacting the shipping carrier to file a claim if you believe your package has been lost or stolen.
Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at info@shivaygems.com or call us at +91 7888544659 or +91 9355033911. Our customer service team will be happy to assist you.